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Calendar presence with CUPS and Exchange
Cisco Unified Presence Server (CUPS) has the capability to retrieve calendar (Exchange) status and populate to clients (CUPC). When your calendar status is "busy" in calendar, CUPC will display your...
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Client Convergence
In the "Unified Communication" world, you might have many different client software installed on your computer -Click-to-Call for making calls easyIP Communicator to be a soft phoneVideo Advantage to...
View ArticleClient Service Framework - CSF
HistoryOnce upon a time, Cisco built a client software called "Cisco Unified Personal Communicator" (a.k.a. CUPC). CUPC has many features like Rich Presence, Instant Message, Desk Phone control (CTI),...
View ArticlePlace to ask questions
It's that time again - "Ask the Expert" event on Cisco NetPro forum.If you have any questions, please feel free to ask there.This time we'll focus on the next version of CUPS and CUPC, with new...
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New book and Cisco Live
New edition of the book has been published. Use coupon code "SHOWERS" to get 10% off.Use coupon "FREEMAIL305" to save on shipping. (Offer ends April 30, 2010)It covers new topics like: XMPP, Jabber,...
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Make a non-bootable ISO image bootable
For whatever reason, Cisco only post "non-bootable" ISO images on CCO for download. In some urgent situations, you might need a bootable disc to recover the system (or your client/boss would shoot you...
View ArticleTest mobility feature without PSTN
The core of the mobility feature is "Remote Destination". Per SRND http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/mobilapp.html#wp1043943,"Remote destinations must be Time Division...
View ArticleUnified Communications Manager (CallManager) Upgrade Tool
It seems that when planning a Cisco Unified Communications Manager (CUCM) upgrade, the amount of releases are sometimes dizzying! Can I direct upgrade or not? Do I need to PUT (product upgrade tool)...
View ArticleSee ya in Las Vegas
I'll be leaving for Las Vegas Sunday afternoon.During Cisco Live (Networkers), I'll be in the Technical Solution Clinic (Unified Communications). I'll attend the CCIE party at VooDoo Lounge Tuesday...
View ArticleHappy birthday, CUPC 8!
Two months after CUPS 8 was released, Cisco finally releases the next generation of communication client - Cisco Unified Personal Communicator 8.With XMPP, now CUPC can do:Group ChatPersistent Chat...
View ArticleWhat is XMPP and why it is important in Unified Communication
To get a complete understand of XMPP, I recommend the book "XMPP: The Definitive Guide".In short, XMPP is a protocol (like SIP). XMPP was majorly used for presence and Instant Messaging. But it is...
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Voice IE: Mysterious phone registration issue
It's a hub-and-spoke topology - CUCM was at the HQ site while two branches BR1 and BR2 are connected to HQ router via Frame-Relay.One of the phones on BR2 was not able to register to CUCM. The phone's...
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Some tools for home lab
1) Pegboard - A board with holes so you can hang things on it.So you can hang IP phones like this:2) Remote Power Switch - allows you to power on/off device remotely through network.I got NPS 115 from...
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Bypass CUCM/Unity hardware check
I was trying to install the UC 8.6.1 suite on my VMware ESXi. I'm pretty savvy at VMware and UC, thus I didn't bother to download the OVA template from Cisco. I created a VM with 75G hard drive and...
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Root Access on Linux-based UC appliances
There are many posts on Internet teaching you how to get root access on CUCM. This is not a secret. Since CUCM is Linux-based, the method is pretty straight forward - use a Linux boot CD to boot into...
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Database Access
Many UC appliances (like CUCM, CUPS, etc.) use database to store configuration. For security and supportability reason, the regular CLI provides limited access to database. However, if you could get...
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Modify License MAC
Cisco used to bind license file to physical MAC address. Now, it moves to "License MAC", which is a hash value of multiple system parameters such as NIC speed, NTP, DNS, hostname, etc.To view the...
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CET Tool for UCCX
Back in the age of Windows-based CallManager (4.x and before), UCCX (a.k.a CRS) stores its configuration in CallManager DC Directory.When CallManager moves to Linux based (CUCM 5.0 and above), it...
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UCCX Demo License
Disclaimer: The following information is for research and experiment purpose only. It's not the author's intention to circumvent Cisco's licensing. Neither does the author encourage software piracy....
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Users and Authentication for Cisco UC
HistoryCisco UC (Unified Communication) family has many members - CUCM (CallManager), Unity, UCCX (IPCC Express), CER, CUPS, etc.Previously, Cisco UC products are running on Microsoft Windows platform...
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